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Frequently Asked Questions


At TVO, we believe in the importance of equitable education. Thanks to our donors, we can provide access to quality learning opportunities that empower Ontarians to pursue their goals and meaningfully contribute to their communities.

TVO helps you understand what’s happening across the province and around the world through our award-winning TVO Today current affairs journalism, documentaries, and podcasts that explore timely issues and solutions. We support young learners at home and at school through our fun Ontario-curriculum aligned TVO Learn resources for Kindergarten through Grade 12. We prepare children for school and life through our entertaining TVOkids learning experiences. And we offer a pathway for teenagers and adults to achieve personal and professional goals through TVO ILC, Ontario’s largest online high school. We do all of this by offering these resources on demand across all platforms-connecting with Ontarians wherever, whenever you need us most.

As a registered charity, TVO relies on the generosity of our donors to carry out this important work. Your donation today is an investment in the power of learning and the future of Ontario.


Your information security is our priority. That’s why TVO adheres to best practices in donation processing to ensure that your information is, and remains, safe and confidential.

All online forms that process your information are encrypted with the same advance standards used by governments, corporations, and organizations around the world. Our technology provider is independently audited and complies with PCI (Payment Card Industry) standards instituted by all major credit card brands. That means that your information receives the level of security that Visa, Mastercard, and American Express insist upon to process payments.

For information about TVO’s Privacy Policy, please visit TVO.org/privacy-policy.


When you make a one-time online gift to TVO, your tax receipt will be emailed to you immediately.

As a monthly donor, TVO will send your annual tax receipt each February. You may change or cancel your monthly gift at any time by calling us toll-free at 1 800 463 6886 or by email at donorcare@tvo.org. Please allow a minimum of 10 business days for cancellations or changes to take effect. For Pre-Authorized Debit Agreements (PAD) and to learn about your rights to cancel it, as well as your recourse rights, contact your financial institution or visit payments.ca.



Whether you want to make a one-time gift or maximize your impact by becoming a monthly donor, every dollar you give to TVO makes a difference.

Once you’ve decided whether you’d like to make a monthly or single gift, you can make your secure donation online or by one of the following methods:

By phone: Call us toll-free at 1 800 463 6886.

By mail: Send a cheque to: TVO Philanthropy Office, PO Box 949, Station K, Toronto, ON M4P 2V3

Learn more about how you can increase the impact of your philanthropic contribution:

Remembering TVO in your will—TVO.me/legacy

Making a gift of securities—TVO.me/securities

If you have any additional questions, please contact us at donorcare@tvo.org or 1 800 463 6886.